Termites are small to medium sized insects ranging form 3-20 millimetres in body length. These insects are not often seen although evidence of their presence is observable in the large mounds they construct or the damage they do to wood products and structures. Termites can be distinguished by the following features:

  1. Pale, elongate body
  2. 2 pairs of membranous wings of equal length. Wings are present in reproductive castes only and shed after mating
  3. Mandibulate (chewing) mouthparts
  4. Antennae about the same length as the head

Termites are social insects and live in colonies consisting of a queen, sterile workers and soldiers and winged reproductive males and females known as alates. Termites are often known as ‘white ants’ however these insects are very different from those in the order Hymenoptera to which ants belong.

Coptotermes species are widely distributed across Australian and are most easily recognised by the milky substance that the soldiers produce when disturbed. All Coptotermes species form large colonies which likely contain millions of individuals. Colonies may be found in nests under the ground, in tree stumps, in hollow trees, in living trees or in conical mounds above the ground. All Coptotermes species are wood feeders and some are known to cause severe damage to living trees and other wood including that utilised by humans. Coptotermesacinaciformis is found in all states in Australia but only builds mound nests in the northern and south-west areas of its range



Bed Bugs are commonly associated with bording/backpacker type premises. They are introduced into the premises through an infected item being brought on site. Typical items can include furniture, such as, couches, chairs, beds, mattresses or personal belongings, such as, back-packs, clothing, pillow cases etc.

Bed bugs feed mainly on the blood of humans, but also suck blood from other animals, birds and bats. Bed bugs usually feed at night when people are asleep. As they feed, they inject a salivary secretion into the wound to prevent coagulation. This fluid often causes the skin to itch and become swollen. Scratching causes sores which may become infected. Bed bugs are not known to transmit human pathogens, including hepatitis B and HIV.

The adult bed bug is brown, ovoid in shape, and has no wings. It is about 1/4 inch long. The newly hatched bugs are almost colorless and similar to the adult except they are much smaller. When full of blood, the body becomes swollen and the colour changes to dark red. During the day, bed bugs hide in cracks in the walls, behind baseboards, wallpaper and pictures, where parts of a bed are joined together around slats, around the tufts of mattresses and in the bed clothes. They have a sweetish, foul odor which is caused by an oily liquid they emit. Bed bugs are carried into homes in clothes, second hand beds and bedding, furniture, suitcases, or by other people.

Life Cycle
Bed bugs lay eggs that are 1/25″ long and are slightly curved. They are usually deposited in clusters. They are fastened with a cement to cracks and crevices or rough surfaces near adult harborages.

The eggs hatch in 4-12 days. The newly hatched nymph is straw colored before feeding. After getting a blood meal, the nymph turns red or purple in colour because of the blood in its body. There are 5 nymphal stages, and it usually takes 35-48 days for nymphs to mature. Female bed bugs deposit 3 to 8 eggs at a time. A total of 200-500 eggs can be produced per female. The eggs hatch in 4-12 days. Adult bed bugs can survive for 6-7 months without a blood meal and have been known to live in abandoned houses for 1 year. In some cases they survive without humans by attacking birds and rodents.

Treatment Method:involves identifying all the infected items within the premises and treating them accordingly. Steam cleaning of infested mattresses is effective in killing bed btugs living in seams and buttons. Cracks harbouring bed bugs can be treated with residual sprays. A flushing agent containing a pyrethrin can be used around cracks and crevices to locate bed bugs and force them into the open for easier treatment.

Take the bed apart. Spray the bed frames, slats and springs with enough spray to thoroughly wet them. Pay particular attention to the tufts and seams of the mattress. Spray the woodwork and all walls in the bedroom at least 2 feet above the floor. Brush, vacuum, and steam clean mattress and pillows, then put on clean sheets and pillow cases.

Treatment Time – 30 min-1 1/2 hours depending on the level of infestation and the number of infected items to be treated.

Apart from 1 free revisit No Further Warranty can be provided because the this treatment relies also on the occupier to carry out washing and cleaning of potential sources of affected items, such as clothes, bed linen, pillow cases, suitcases, backpack

s, blankets, rugs. It is only when both a proffessional pest control service and a diligent cleaning program by the occupier is undertasken that this pest will be controlled in your home.


  • Norway Rat Size:Norway Rats can grow to a body length of 25-30 cm.
  • Roof Rat Size:Norway Rats can grow to a body length of 25-30 cm.
  • House Mouse Size:Norway Rats can grow to a body length of 25-30 cm.

Treatment Method: Involves conducting a thorough inspection of the property and placing baited stations in the roof void of the property or in the sub-floor of the property depending on the level of infestation. Generally placement of approximately 10-15 bait stations in the roof void will suffice. Depending on what has been found during the initial inspection, other areas may be baited as well. Consideration to SMALL CHILDREN AND PETS MUST BE given when considering placement of any bait stations within the property. This is to avoid any potential poisoning.


  • Huntsman SpiderThis common name covers around 100 different species. Most live outside under bark and hunt prey at night. They often enter houses but are usually timid and placid.
  • Redback Spider The Red-back is Australia’s best known spider. They can live almost anywhere but do especially well in the man-made, disturbed environments. Red-backs are prodigious breeders. Each female makes several egg sacs in a year and produces up to a thousand eggs. In warm conditions when there’s plenty of food Red-back numbers can explode. Untidy webs may contain white pea-size sac. Hundreds of Red-back spider bites are reported each year, but less than 20 per cent require anti-venom treatment. Only female Red-back spiders bite people. Male spiders are only a tenth the size of females.
  • White Tail Spider Famous for supposedly causing large skin ulcerations and necrosis, white tail spiders are a concern for many people. The truth is that the spider’s bite will generally only cause a small swelling which may blister. The more dramatic reaction is possibly caused by a micro-organism which may be carried on the fangs of the spider. The reported necrotic reactions have only occurred on a very small number of people. White Tails eat other spiders, particularly Black House spiders.

Treatment Method:– Depending on the type of spider involved, possible treatment methods include applying a residual insecticide to harbourage areas around the property.


  • German CockroachAbout 12 – 15mm length.
Treatment Method:

  1. Crack And Crevice Treatment – involves emptying all contents within kitchen cupboards and cleaning cupboards prior to treatment. Applying permethrin powder to all cracks and crevices within the kitchen area including fridge motor, microwave and dishwasher.Also treating bathroom cupboards with similar method. Then applying low toxic residual insecticide spray to internal cupboard surfaces. Occupants must leave the property for approximately 1 hour after treatment.
  2. Cockroach Gel Treatment – involves applying 1-2mm dots of gel to kitchen cupboard hinges and to rear of cupboards, fridge motors, microwaves and dishwasher. This method is considered non-toxic because of the remote chance of exposure to the product itself and as such is the preferred method for people who are sensitive to chemicals and/or have small children or pets residing on the property.Occupants Do Not need to leave the property whilst treatment is being carried out.
  • Australian CockroachUp to 35-40mm length.
Treatment Method:

Involves treating roof void with Permethrin powder, applying a low toxic, low odour residual insecticide to the entire internal perimeter of the building where accessible, applying a stronger residual insecticide to the external perimeter and eaves of the building, fence-lines, garages, garden beds and driveways.